"There was nothing to improve on. Carrie-Ann was very efficient, she spoke to me in a professional manner, but she also made me feel like a human being. She's calm and collected, she's always there - Ashley (Hunt) and Carrie-Ann (Randall) always respond to emails."
"Everything was exceptional, especially the client care from Carrie-Ann and Ashley."
Sejal Patel is a credit to the company, excellent.
The professionalism, thank you for your help.
I would like to thank Vaishali and Satinder for helping me through what was a difficult period whilst going through the legal process of my case. You are both a credit to your chosen profession and I would like to wish you both well for the future.
Constant communication to keep me informed. Excellent service provided with a caring attitude.
Kind, friendly and very understanding, very good in everything that was required. Great firm of solicitors that give a very good service.
Vaishali’s communication was excellent throughout, she explained processes well, showed empathy and carried everything out with little pressure on us. The service we received was excellent.
Keeping me informed was great, much appreciated for everything, thank you.
Friendliness and prompt action, thank you very much for your help.
Thank you for all your help during the process as you have made it run smoothly and simple to understand, as well as being stress free. I would easily recommend you to anyone I know that needs legal advice, friends and family.
Being able to speak to my designated solicitor Ashley Hunt directly and the understanding of my situation.
Understanding and compassionate when dealing with initial proceedings.
Thorough, efficient service. Kept informed and nothing was too much trouble. Ashley took the time to explain everything and went the extra mile to help me win my case. Support and service was excellent.
I wanted to thank you personally, as I would never have got through it all without your support and cleverly written letters. It was a most stressful time for me and if I hadn't had your support, I definitely would have struggled to deal with it.
Friendly, professional, very good communication.
I would like to thank Vaishali and Sejal for their professional service, they were friendly, helpful and understanding.
Carrie-Ann was superb in her dealings with me.
Thank you for all you hard work, we all work hard but you were exceptional. Those dark days of my life, your kind words were inspiring, warm, comforting and helpful, you were always ready to listen and tolerate.
The personal touch and being able to contact Sejal at any time with any questions or concerns. Also the understanding she showed towards my feelings and welfare throughout.
The solicitors that supported me were compassionate, understanding, tactical and also conducted themselves with a high level of integrity and moral standing.
The warm, affable nature of the solicitor Mr A Hunt, took time to explain everything to me. Excellent service, keep it up.
Quick and prompt responses.
Friendly solicitors that explain things clearly.
Carrie-Ann was very nice and extremely helpful.
Thank you for all your hard work, I really appreciated all your help and advice. Alex, who I spoke to and your team were also very helpful and utterly professional.
Sejal was great, she understood my position and was supportive throughout.
The solicitor Carrie-Ann Randall that I dealt with was very helpful.
Communication, ease of access to my solicitor and my solicitor’s professionalism and patience.
Carrie-Ann was very helpful and understood my father’s needs.
Attention to detail in my case was good.
Very friendly & approachable.
My representative was very understanding.
Thank you very much for all of your and Sejal’s hard work in bringing my case to a satisfactory conclusion. I found your professional approach, the reassurance at times of stress and the ease of being able to speak with you personally encouraging. It has been a pleasure working with you and would certainly use, and recommend, Lawson-West again.
Throughout proceedings, I got the impression from Alex that I wasn’t just another client. He cared about my case and that put me at ease.
Alex’s good communication.
The Solicitors I dealt with were very patient, they kept me informed about all areas of my case.
I found you extremely supportive and appreciated the expert initial consultation offered. Your strong and timely communication and guidance throughout stood out and made the service special.
Thank you so much for all your hard work – don’t change a thing! Special thanks to Carrie, she is amazing! Thank you.
Thank you so much for all the advice and help you have put into my case. You always reply to emails quickly and are happy to discuss matters over the phone.
Thank you for your time and support. I received a friendly service and an immediate response when I needed more information.
Very professional and helpful. Excellent at all times.
Thank you very much for all of your and Sejal's hard work in bringing my claim to a satisfactory conclusion.
I found your professional approach, the reassurances at times of stress and the ease of being able to speak with you personally particularly towards the final days of my case encouraging.
It has been a pleasure working with you and would certainly use and recommend Lawson-West in the future.
Alex has been a really great help - his communication and explanation of the process throughout could not have been better and I cannot fault him. Alex has been especially compassionate due to the personal nature of my claim which is something that can be hard to come by. I would definitely recommend Alex and Lawson-West to my friends and family members.
I would like to thank all who were involved with my case, I am happy with the outcome.
Reassuring, factual, prompt.
Ashley Hunt’s brilliant communication skills.
Open, transparent and willing to help. Alex and Sejal - thanks for the work you put in, you were a huge help. Thanks!
I am very grateful to you and Lawson-West for all your work and for supporting me. Carrie-Ann you have been very kind to me, and that has made this horrible episode just a bit more bearable.
Carrie-Ann's attention to detail.