Feedback

We are committed to providing high quality legal services and client care to all our clients. Whether we are managing to do this or could do better, we need to know. Help us improve by raising any concerns you have, or indeed let us know if we've done a great job! Send your feedback to mail@lawson-west.co.uk.

If you have raised a concern which you don't feel has been fully addressed, you can make a formal complaint. Formal complaints must be provided in writing in accordance with our Complaints Procedure, which can be downloaded here.  Hard copies can also be requested from any of our offices.

Sophie Forsyth

Sophie Forsyth, Solicitor, Probate, Trusts and Wills Team
Lawson West Solicitors, Leicester

 

"Thank you so much for the seamless impeccable service that you have provided, and not to mention your friendly warm nature professional nature which made the whole process an enjoyable one. Thank you for the exemplary service and we most certainly look forward to using yourself again for legal matters."

Client G.P., for Sophie Forsyth

Ashley Hunt 2021

Ashley Hunt, Director and Employment Solicitor
Lawson-West Solicitors, Leicester

A recent Google 5-Star Review:

"Ashley recently acted for me in relation to an employment matter. I found him engaging and very professional, focusing on the key points involved and recommending pragmatic solutions in each case. Good value too."

Mr G Dean, a Google Client Review, for Ashley Hunt

Madhvi Panchal

Madhvi Panchal, Solicitor, Dispute Resolution
Lawson West Solicitors, Leicester

“I would like to thank you and your team at Lawson West for resolving my dispute. I was very impressed with your expertise and speed of work carried out. I really appreciated the way you explained the contract in simple english to me.
I will be highly recommending you and your company to friends and family."

Client V.K., Leicester, for Madhvi Panchal

Ashley Hunt 2021

Ashley Hunt, Director and Employment Solicitor
Lawson-West Solicitors, Leicester

On a recent employment matter:

"I would like to extend my thanks to you and your team for all your help and support over the past months whom without I would not of been able to get this far."

Mr R.S, employment client, Leicestershire for Ashley Hunt

Rebecca Beswick

Rebecca Beswick, Head of Commercial Property & Real Estate
Lawson West Solicitors, Leicester

 

"Rebecca provides a great service, I guess you have a few other little gems over there but Rebecca is definitely one of them.  She has an understanding that you don’t come across that often in a lawyer, probably one or two others in my career – and I have met a lot."  

Mr R.M, a Leicestershire commercial property charity client

Christian Jenkins
Christian Jenkins, Associate Lawyer, Probate & Wills team at Lawson West Solicitors in Market Harborough:

"Christian was very patient, explaining everything for me. I felt so comfortable sorting everything at such a difficult time. Christian has such a gentle and kind nature. Nothing could have been improved upon, everything went very well. We had fabulous service, very helpful, caring and sensitive at such a difficult time in my life, thank you so much."

A Client, Market Harborough, for Christian Jenkins

Rachael Mitchell

Rachael Mitchell
Head of Conveyancing
Lawson West Solicitors
Market Harborough

On a conveyancing matter: 

"There were times when I thought I would have to give in, but your continued support and perseverance has won the day !!!  I cannot thank you enough, the service you have provided is second to none. 

Despite the challenges, (Covid included) you have remained calm, professional and determined - I can only imagine that Lawson West is very proud of you as an employee.

A huge thank you again to you and any team member who supported you.  I will most definitely recommend your services to friends and colleagues."

Client J.F. Market Harborough for Conveyancing team

Sejal Patel

Sejal Patel, Solicitor
Lawson-West Solicitors, Leicester

A recent employment matter for our client: 

"I liked how I was listened to and understood. The past few months have been really difficult for me, both mentally and financially.  You have shown such care and have been so supportive towards me, I very much appreciate this and can’t thank you enough.  Also, how quickly this has all been sorted out.  Keeping me informed of the progress from start to finish.

I am so very impressed with your company and I will always recommend you."

Client D., Leicester, for Sejal Patel