CORONAVIRUS:   Lawson-West Solicitors is ‘Open for Business’ and here to help you with your legal needs.

Find out more

Client Care

 

Client Charter

As your Legal Partner for Life, we are committed to delivering a quality service. You can therefore expect that we will:

  • Act in your best interests, with determination and enthusiasm;
  • Clearly explain the steps in the process and what you can expect from us;
  • Be friendly and courteous, treating you with respect and dignity;
  • Be clear about likely costs, ensuring you are only billed for what you have agreed;
  • Promptly return your calls, emails and letters and carry out your work in a timely manner;
  • Provide regular updates to keep you properly informed;
  • Act with honesty and integrity, keeping your business strictly confidential;
  • Offer flexible appointments;
  • Take on-board your feedback to continually improve our ways of working.

In turn we ask that you:

  • Be honest and open with us about what you hope to achieve;
  • Pay our invoices and provide funds in accordance with agreed terms;
  • Provide us with clear information and instructions.

Above all, we will be understanding and approachable, treating you as an individual not a legal problem.

 

 

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Coronavirus:  We are pleased to announce we are Open for Business

Even during Leicester’s most recent, extended lockdown, you can be assured that it is ‘Business as Usual’ at Lawson-West and we're here to help you with your legal needs. 

We are driven by our commitment to help others. We are here. For you.

At this time, please contact us by telephone, website enquiry or email.
We’re here to help:

Leicester:
4 Dominus Way, Meridian Business Park, LE19 1RP           Tel: 0116 2121000

Wigston:
44 Long Street, Wigston, LE18 2AH                                              Tel: 0116 2121080

Market Harborough
Millers House, Roman Way,
Market Harborough, LE16 7PQ                                                        Tel: 01858 445480

Website:     www.lawson-west.co.uk

Email:           mail@lawson-west.co.uk

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