Residential Conveyancing Testimonials
"You have been outstanding and a superb ambassador for your firm. Your advice and empathetic approach in dealing with this protracted [conveyancing] sale, has been totally focussed on delivering a successful outcome. It feels like rather than 'going that extra mile’, you have run a marathon for us, with some great assistance from the Lawson-West team, in particular Shannon Biddiss, who kept the pace going for such a long time and could not have been more helpful.
Both of you were willing to listen and take time during a period of huge pandemic strain and stress for everyone. Your good humour, positive attitude and focus on action never let you down.
It was you, who finally got this over the finishing line, keeping everything clear and as straightforward as possible and always being absolutely on the ball. It has always felt throughout this difficult process that you have had our back - and that has been absolutely priceless. A sincere and heartfelt thank you from us both.
We decided to use Lawson-West for this sale because my parents had used the firm for their Wills and did such an excellent job handling Dad’s probate. We made the right choice. There is either something special in the way the firm develops their team, or we have simply been extremely fortunate twice in a row."
Rachael Mitchell, Conveyancing, Lawson-West Solicitors, Market Harborough
"Rachael Mitchell of Lawson and West acted on our behalf in purchasing a house. Rachael was fantastic, always helpful, professional, approacheable and kind. Rachael made the process very smooth and she inspired confidence in us. Her communication throughout was fabulous. I would highly recommend Rachael and indeed I will recommend her to everyone I know. Rachael's colleague Claire was also incredibly helpful."
Contact made was always of a high standard, excellent from start to finish.
Thank you so much for everything, I am very grateful and hugely appreciative for all your efforts, time and support. You’ve been absolutely fantastic and I cannot thank you enough for everything you have done. My appreciation to both Shannon and Hasmita, both of whom have helped along the way too.
Very attentive to our questions, positive responses and extremely courteous.
My wife and I wanted to thank you and your team for all your help, guidance and hard work in successfully completing our house purchase. With your excellent communication and regular information that you and Harry provided, made our purchase clear and easy to follow from start to finish.
Helpful staff, both Sharon and Gagandeep made me feel comfortable.
Very professional service provided.
Courtesy at all times, ultimately established a good, personal rapport.
Service was very good, staff friendly, very impressed overall.
Not treated like a number and always acting with our best interests in mind, based on our circumstances.
I was always given a call back or got an answer straight away. Thank you for your service Sharon, you always put my mind at rest.
Sharon gave an excellent service and was always friendly.
Louise was very easy to get in touch with.
Pleasant and helpful staff.
Louise was very knowledgeable about the work and was prompt at communication.
Excellent service, very helpful and kept me in the loop with what was happening. Thank you!
I received a prompt response to emails. Sharon also had several conversations with me by telephone before I instructed her.
Sincere thanks to Hasmita and Sejal who were always polite, professional and extremely helpful. I also wish to thank Sharon for her hard work.
Friendly staff, thanks Sharon and team.
When I asked about certain terms used in the paperwork they were explained and then very easy to understand.
Very happy with the service provided.
Everything was explained in easy to understand terms and Louise kept us informed at every stage.
Many thanks for your service.
The whole process was dealt with efficiently.
Friendly and courteous advice.
Promptness of replies by Louise.
We were kept up to date and well informed on the progress. Our case was handled professionally.
As I was ill I had a home visit which I was very pleased about, it was very satisfactory.
Thanks to Sharon and the team, very professional.
Everything was clear to understand.
Louise is very charming and amiable and that helps a great deal.
The personal touch throughout. I was kept informed every step of the way.
Regular updates on the progress were very useful. Helpful, friendly and professional staff put us at ease. Thank you for making everything easier to deal with.
The people I dealt with were always polite and friendly.
Thank you for the service. My appointment was on time and you were excellent at getting the work done.
Always excellent service. Louise Heafield-Smith was excellent with everything.