Wills And Probate Testimonials

Phoebe was very patient with us and answered all our questions. Thank you.

The personal service that Phoebe provided, I cannot speak more highly of her.

Phoebe was very welcoming and friendly and explained everything, she made me feel very comfortable. Customer service is excellent and professional at all times.

Phoebe Tranter, charming lady and a real asset to Lawson-West.

Polite and friendly staff.

The warmth and friendly manner of Elizabeth.

Christian was very friendly as well as very professional.

Friendliness and supportive, everything was excellent and efficient.

Andrea was very pleasant, understanding and very helpful and knowledgeable. Thank you for your kindness and patience with us all.

Friendly, approachable and re-assuring.

Elizabeth Brown had a personal touch which made the experience more comfortable, with clear explanations.

We found staff and Mrs Brown pleasant and very helpful. There was a good atmosphere, relaxed but business like.

Andrea Jones was very helpful and explained everything in great detail, so it could be clearly understood.

The person who dealt with our enquiry was wonderful, efficient and personable.

Very professional, friendly and great service.

Phoebe Tranter made me feel at ease.

Approachable and using language and examples to help us to understand the options and recommendations.

We were very pleased with the way the legal terms were explained to us, in an understandable way.

I know Andrea and I have complete faith in her, as she has acted for me before.

Great service, easy to make or change appointments. Andrea was very easy to deal with and a pleasure to meet.

Very good and helpful, very happy with the service.

Polite and very helpful, very easy and nice to deal with.

Time to discuss queries, thanks to Phoebe Tranter.

Wonderful service from the very beginning and all the way through. Lovely people working for you.

Very good service and many thanks to Christian.

The friendly and patient way that every item was explained to us.

Vicky Jones clarity, expertise and friendliness.

I was looked after in a very friendly and professional way, thank you.

Andrea Jones was pleasant and helpful.

I felt relaxed and unhurried and I was spoken to in a caring and kind manner, and an understanding way.

Phoebe Tranter was very good, friendly and very efficient.

Phoebe made me feel relaxed with her calm approach.

Personally dealing with Mrs Brown, she was very approachable.

Friendliness, knowledge and understanding of complex family relationships.

Christian Jenkins warm approach, excellent service.

Phoebe was so kind and helpful, explaining everything to me.

Miss Tranter took her time to explain everything to me and answer any questions I didn’t understand, may I thank her for taking her time with me.

Excellent service throughout.

My daughter and I were dealing with Vicky Jones, she explained things very clearly to us and she was kind and caring.

Victoria Jones helped me by sending everything by post. She made it very clear what I had to do in completing the forms, was really helpful.

As ever, the personal touch that Elizabeth provides is very much appreciated.

I like individual attention.

Very friendly staff.

Very helpful, nice polite service.

Andrea Jones is such a lovely lady, who explained things and had time for us.

Good communication and overall excellent, made us feel at ease.

Eagerness to make sure I’d understood everything and didn’t rush me.

Efficient and friendly.

Matters were clearly explained and the service was conducted in an efficient and friendly manner.

Christian made things very easy for us and was very approachable, very friendly solicitor.

Mr Jenkins made the whole process quick and straight forward, thank you.

We were pleased with our solicitor Victoria Jones, very helpful in every way.

That personal touch which sets you apart from others, I thought your services were excellent.

Fantastic, first class service. Well done very pleased.

Vicky Jones was lovely, patient, understanding and happy to explain everything.

All information properly explained and all the help and support given, thank you.

Kind friendly staff.

The kindness of Miss Tranter.

Personal service from Phoebe Tranter who was always accessible when required.

The interview given by Andrea Jones was very helpful and easy to understand.

Very approachable and helpful via telephone as well as at meetings. Service was excellent and very thorough.

Christian’s manner was excellent, pitched him self perfectly and very professional. I honestly believe the service to be exceptional.

Dealing with a pleasant person, excellent all round service from Phoebe Tranter.

Staff very welcoming and pleasant. Solicitor was very easy to talk to and helpful.

I found Andrea Jones extremely helpful, she explained everything very clearly, the service was excellent.

May I offer my thanks to Andrea Jones for her personal service and her helpful and understanding manner.

My thanks to all involved for excellent service and follow up.

Phoebe Tranter, I would recommend. Nice manner, easy to deal with, explained things well.

Professional and personable staff, I felt like an individual. A caring service with good advice, knowledge and awareness of myself and family’s situation. Thank you Christian.

Everyone was pleasant and helpful.

The helpfulness of Phoebe.

Remembering to treat client’s with respect whilst remaining friendly.

Mrs Jones, clear and detailed explanations of the procedures and full answers to any queries. Impressive!

Andrea Jones lovely lady, very kind and helpful.

Andrea Jones was very pleasant and explained clearly any information I asked.

Everyone was so nice and helpful.

Friendly and polite, explained things clearly.

I’ve not had this experience before, but I thought all the advice given to me was very honest.

Service was excellent all the way through.

Vicky was very open and honest, and explained all I needed.

Vicky was very pleasant, helpful and professional.

Andrea made me feel confident that my Will would be correctly done.

I was put at ease straightaway, after Christian Jenkins introduced himself and everything went smoothly.

Courteous and professional.

Phoebe was very responsive in a quick fashion.

Staff very friendly.

Christian made me feel very comfortable and explained everything clearly.

Phoebe gave a really personal efficient service, very personable.

The compassion shown by Phoebe in her dealings with us.

Very polite experienced staff, put you at ease.

The customer care.

Andrea was very helpful and easy to talk to.

Andrea gave us excellent advice and has also been very supportive.

Always pleasantly efficient and prompt.

Very professional yet very approachable service.

The way in which Christian Jenkins treated me was excellent. He has a great personality.

 “We were very pleased with Mr Jenkins, he explained everything to us.”

We were very pleased with Mr Jenkins, he explained everything to us.

 Everything was explained so it was easy to understand.

Vicky’s friendly and welcoming nature. Many thanks, we will use you for all our legal matters.