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Wills And Probate Testimonials

The kindness of Miss Tranter.

Mr M, Fleckney, Leicestershire. August 2018

Personal service from Phoebe Tranter who was always accessible when required.

Mrs L, Leicester. August 2018

The interview given by Andrea Jones was very helpful and easy to understand.

Mrs L, Evington, Leicestershire. August 2018

Very approachable and helpful via telephone as well as at meetings. Service was excellent and very thorough.

Mrs M, Broughton Astley, Leicestershire. August 2018

Christian’s manner was excellent, pitched him self perfectly and very professional. I honestly believe the service to be exceptional.

Mr & Mrs C, Market Harborough, Leicestershire. July 2018

Dealing with a pleasant person, excellent all round service from Phoebe Tranter.

Mrs H, Leicester. July 2018

Staff very welcoming and pleasant. Solicitor was very easy to talk to and helpful.

Mrs S, Cosby, Leicestershire. July 2018

I found Andrea Jones extremely helpful, she explained everything very clearly, the service was excellent.

Mrs B, Leicester. June 2018

May I offer my thanks to Andrea Jones for her personal service and her helpful and understanding manner.

Mr K, Leicester. June 2018

My thanks to all involved for excellent service and follow up.

Mr F, Bowton, Northamptonshire. June 2018

Phoebe Tranter, I would recommend. Nice manner, easy to deal with, explained things well.

Mr & Mrs W, Hinckley, Leicestershire. June 2018

Professional and personable staff, I felt like an individual. A caring service with good advice, knowledge and awareness of myself and family’s situation. Thank you Christian.

Mrs W, Market Harborough, Leicestershire. June 2018

Everyone was pleasant and helpful.

Mrs B, Oadby, Leicestershire. June 2018

The helpfulness of Phoebe.

Mr H, Beeston, Nottinghamshire. May 2018

Remembering to treat client’s with respect whilst remaining friendly.

Mrs C, Broughton Astley, Leicestershire. May 2018

Mrs Jones, clear and detailed explanations of the procedures and full answers to any queries. Impressive!

Mr N, Wigston,Leicestershire. May 2018

Andrea Jones lovely lady, very kind and helpful.

Mrs S, Leicester. May 2018

Andrea Jones was very pleasant and explained clearly any information I asked.

Mrs J, Wigston, Leicestershire. May 2018

Everyone was so nice and helpful.

Mrs C, Market Harborough, Leicestershire. May 2018

Friendly and polite, explained things clearly.

Mrs S, Market Harborough, Leicestershire. May 2018

I’ve not had this experience before, but I thought all the advice given to me was very honest.

Ms P, Rothwell, Northamptonshire. April 2018

Service was excellent all the way through.

Mr & Mrs V, Wigston, Leicestershire. April 2018

Vicky was very open and honest, and explained all I needed.

Mrs E, Wigston, Leicestershire. April 2018

Vicky was very pleasant, helpful and professional.

Mr & Mrs W, Wigston, Leicestershire. April 2018

Andrea made me feel confident that my Will would be correctly done.

Mrs F, Wigston, Leicestershire. April 2018

I was put at ease straightaway, after Christian Jenkins introduced himself and everything went smoothly.

Mrs P, South Wigston, Leicestershire. April 2018

Courteous and professional.

Mrs R, Wigston, Leicestershire. April 2018

Phoebe was very responsive in a quick fashion.

Mrs B, Wigston, Leicestershire. March 2018

Staff very friendly.

Mrs M, Wigston, Leicestershire. March 2018

Christian made me feel very comfortable and explained everything clearly.

Mrs W, Corby, Northants.

Phoebe gave a really personal efficient service, very personable.

Miss W, Great Glen, Leicestershire. February 2018

The compassion shown by Phoebe in her dealings with us.

Mr H, Wigston, Leicestershire. February 2018

Very polite experienced staff, put you at ease.

Mr & Mrs G, Wigston, Leicestershire. February 2018

The customer care.

Mr B, Market Bosworth, Leicestershire. February 2018

Andrea was very helpful and easy to talk to.

Mr L, Birstall, Leicestershire. February 2018

Andrea gave us excellent advice and has also been very supportive.

Mr H, Lutterworth, Leicestershire. February 2018

Always pleasantly efficient and prompt.

Mr C, Market Harborough, Leicestershire. February 2018

Very professional yet very approachable service.

Mr S & Mrs J, Brixworth, Northants. February 2018

The way in which Christian Jenkins treated me was excellent. He has a great personality.

Mrs W, Wigston, Leicestershire. February 2018

 “We were very pleased with Mr Jenkins, he explained everything to us.”

Mr & Mrs O, Wigston, Leicestershire. January 2018

We were very pleased with Mr Jenkins, he explained everything to us.

Mr & Mrs O, Wigston, Leicestershire. January 2018

 Everything was explained so it was easy to understand.

Mr & Mrs L, Thurnby Lodge, Leicestershire. January 2018

Vicky’s friendly and welcoming nature. Many thanks, we will use you for all our legal matters.

Mr & Mrs L, Glenfield, Leicestershire. January 2018

It felt personal to my needs.

Mr S, Thurmaston, Leicestershire. January 2018

The advice provided by Victoria Jones prior to finalising our Wills.

Mr & Mrs P, Leicester, Leicestershire. January 2018

I was not rushed and I was listened to.

Mrs R, Leicester, Leicestershire. January 2018

Very helpful and kind.

Ms O’D, Wigston, Leicestershire. January 2018

Phoebe Tranter’s sympathetic and understanding approach made a potentially difficult situation manageable.

Thank you. 

Miss S, Rugby, Warwickshire. January 2018

We were impressed with Andrea’s friendliness and efficiency. She made it an easy undertaking.

Mr & Mrs P, Kirby Muxloe, Leicestershire. January 2018

My Solicitor made me feel welcome and was so obliging, that put me at ease straight away.

Mr H, Leicester, Leicestershire. January 2018

Solicitor was very courteous, listened to my concerns and was very helpful.

Mrs B, Leicester, Leicestershire. January 2018

We were made to feel welcome from the first moment we entered the office. Thank you for your outstanding service.

Mr & Mrs K , Leicester, Leicestershire. January 2018

Very professional and personal service given. I am very satisfied.

Ms C, Enderby, Leicestershire. December 2017

A friendly lady Solicitor.

Mrs C, Oadby, Leicestershire. December 2017

Andrea’s sympathetic approach to the situation was appreciated. 

Mrs W,, Oadby, Leicestershire. December 2017

Andrea Jones was very approachable and explained things well.

Mr & Mrs F, Leicester, Leicestershire. December 2017

The service and support given by Vicky, she was amazingly patient and kind. It was a privilege to work with her and would recommend her to friends and family. Great service, keep up the good work. Thank you.

Mr & Mrs H, Leire, Leicestershire

Thanks to Phoebe and the staff for your hard work.

Mr & Mrs T, Thurnby Lodge, Leicestershire

Friendly service.

Mr & Mrs H, Kibworth Beauchamp, Leicestershire. November 2017

Friendly and knowledgeable receptionist who made me a hot drink whilst I was waiting. I felt this ‘lightened the touch’ and made the meetings more enjoyable.

Mrs P, Leicester, Leicestershire. November 2017

I was made to feel at ease. 

Mr & Mrs D, Thurnby, Leicestershire. November 2017

We received clear explanations of the matter in hand and voicemail messages were always acknowledged. 

Mr & Mrs M, Wigston, Leicestershire. November 2017

Good service and very friendly atmosphere.

Mr & Mrs G, Anstey, Leicestershire. November 2017

 Service well done.

Mr S, Leicester, Leicestershire. November 2017

The staff were very good.

Mr & Mrs B, Leicester, Leicestershire. November 2017

Phoebe was a star! Thank you. 

Mrs W, Wigston, Leicester., November 2017

Easy to deal with and local.

Mr & Mrs M, Wigston, Leicestershire, November 2017

Staff explained information with clarity.

Mr & Mrs C, Wigston, Leicestershire, November 2017

Whilst being very professional, Vicky was also personable which made me feel comfortable. She was helpful in helping me understand the legal implications.

Mrs H, Countesthorpe, Leicester, November 2017

Christian’s communication skills were excellent, he put us both at ease. 

Mrs P, Cambridgeshire, November 2017

Professional and friendly service by Andrea Jones, competently administered. Thank you. 

Mr S, Thurnby Lodge, Leicester, November 2017

 I didn’t feel like I was being rushed. We dealt with a very pleasant lady and the receptionist was also very pleasant and helpful. 

Mrs T, Wigston, Leicester, November 2017

I was made to feel comfortable. Nice, friendly advice from Christian, he was most helpful.

Mr G, Wigston, Leicester. October 2017

 Everything was explained and easy to understand. I was made to feel at ease and speak freely one to one.

Mr H, Wigston, Leicester. October 2017

You’re nice people, thank you.

Mrs C, Fleckney, Leicester. August 2017

Very caring and made me feel comfortable in understanding what was going on with my Will.

Ms H, Wigston, Leicester. August 2017

 Phoebe Tranter is a very pleasant person.

Mrs H, Wigston, Leicester. August 2017

Christian Jenkins was very approachable and is highly recommended. The service was brilliant.

Mr & Mrs P, Countesthorpe, Leicester. August 2017

I felt very comfortable with Vicky and able to ask questions, the whole process was easier than I thought it would be. I’m glad I used Lawson-West again. The lady on reception was lovely too!

Mrs C, Leicester, Leicestershire. August 2017

We were very satisfied.

Mr & Mrs G, Knighton, Leicester. August 2017

I felt that my individual needs were important and respected.

Mrs S, Billesdon, Leicester. August 2017

You understood our requirements and put them into practise with no errors.

Mr & Mrs B, Wigston, Leicester. July 2017

Very prompt to reply to email enquiries.

Mrs P, Countesthorpe, Leicestershire. July 2017

You listened, were understanding and had empathy at a difficult time. 

Mr & Mrs E, Huncote, Leicestershire. July 2017

I would like to say thank you for an excellent service. 

Mrs J, Oadby, Leicestershire. July 2017

The level of detail made the service special.

Mr M & Mrs C, Knighton, Leicestershire. July 2017

Convenience of using the Wigston office.

Mrs S, Wigston, Leicestershire. July 2017

Everyone was polite and helpful.

Mrs C, Fleckney, Leicestershire. July 2017

Friendly and helpful.

Mr & Mrs B, Lincoln, Lincolnshire. July 2017

Very understanding service - excellent.

Mr M, Oadby, Leicestershire. July 2017

A helpful and pleasant experience.

Mrs P, Cambridge. July 2017

Polite and happy to explain / answer questions.

Mr S, Leicester, Leicestershire. July 2017

Very helpful and prompt service.

Mr O, Wigston, Leicestershire. July 2017

Friendly staff and everything was explained very well to us.


Mr & Mrs D, Thurnby. July 2017

Excellent, polite and knowledgeable.

Mrs P, Leicester, Leicestershire. July 2017

We found the lady who dealt with us very helpful.

Mr & Mrs O, South Wigston. July 2017

I like that the service was face to face and that the offices are accessible. I am very pleased with the advice and service. All of the questions we had were discussed and answered.

Mr & Mrs H, Wigston. July 2017

The one to one consultation was excellent.

Mr A & Mrs L, Darton, Barnsley. July 2017

Vicky was very thorough and at the same time made me feel very comfortable.


Mrs H, Leicester Forest East. July 2017

Prompt attention and clear advice.

Mr S, Fleckney. July 2017