Menu

Objective v Subjective Criteria

Should your employer use objective or subjective selection criteria?

Objective means relying on hard facts that are easy to measure.

Common objective criteria include:

  • length of service
  • disciplinary record
  • skills and qualifications
  • experience
  • timekeeping

Subjective means impressions or judgments that may vary from one manager to another. Subjective criteria are often more vague and may include qualities such as:

  • attitude
  • flexibility
  • potential
  • company values

These subjective criteria are more difficult to measure.

Ideally, your employer should use objective criteria. However, in reality employers do not always assess an employee against objective criteria and there is always room for personal judgment and opinion.

There is no obligation on an employer to use objective criteria. However, employers do have to use reasonable criteria and score people reasonably. This may be easier for your employer to prove if they have applied objective selection criteria.

The matrix method

In simple terms, the matrix method of scoring means scoring the employees against each of the chosen criteria and adding up the scores at the end.

Some employers use a very simple matrix of, perhaps, only 3 criteria. A simple matrix is easy to understand, both for managers doing the scoring and employees at risk of redundancy.

Others use a much more complex matrix. Although this may be more difficult to understand, having more variables can help to ensure the employer selects the best employees to remain.

Having carried out the scoring exercise, your employer can then make a reasonable decision as to who should be made redundant. Although you are entitled to see the scores you have been given, your employer does not have to show you the scores of your colleagues.

Length of service – “Last-In, First-Out”

Last-In, First-Out used to be the most common criterion for selecting staff for redundancy. This method has the potential to be unlawful because the last in are generally the youngest, which means an employee may be able to bring an age discrimination claim.

These days, it’s probably fair for employers to use length of service as a ‘tie breaker’ if employees are equal on other criteria. However, it must not be used as the sole or dominant factor,

Performance and skills

Performance in the job is a perfectly reasonably criterion to use when selecting employees for redundancy.

However, the employer does need to make sure they have clear performance data, such as sales figures or productivity targets. Otherwise, it will be difficult for an employer to justify their decision.

Absence related criteria

Absence records can be used as redundancy selection criteria, provided that the employer does not take account of absences resulting from:

  • Disability related absence
  • maternity leave
  • parental leave
  • time off to care for dependents in an emergency

Employers can include sickness absence but may need to make adjustments for employees who suffer from a disability.

Absence should be measured over a long period, ideally between one and two years.

Other criteria

Your employers may use the following criteria:


Disciplinary record

It is fine for an employer to take into account an employee’s disciplinary record. However, they should not take expired warnings into account.

Part time workers

Your employer should not usually take into account whether an employee is part time.

This is likely to be discrimination against part-time workers, which is in breach of the Part-time Workers (Prevention of Less Favourable Treatment) Regulations 2000.

Automatically Unfair Reasons

Some criteria are automatically unfair and cannot be justified. This includes selecting an employee because they:

  • refused to work in a dangerous situation
  • was a shop worker and refused to work on Sundays
  • rejected a request to work more than 48 hours per week
Kate Lea
Kate Lea

How Can Lawson West Help You?

Lawson West is recognised for providing a first class, national employment service. We’re listed and ranked in the Legal 500 for our exemplary team of professionals and the advice we provide.

If you want to see us face to face, we run four employment law walk-ins each week at our offices in Leicester and Market Harborough and this initial meeting with you is FREE of charge. We’ll look at your paperwork and advise on the best course of action. We can also meet with you digitally on Teams if you’re in another part of the country, in fact, we advise individuals on their employment legal needs right across the UK.

From settlement agreements, to redundancy, dismissal and disability and other types of employment dispute situation, we’re on hand to support and advise you. Please get in touch as soon as you can, as deadlines might apply.

Contact us

Expertise

Testimonials from Dismissal

Great client service is at the centre of our thinking, it’s embodied into how we train and develop our staff, how we help our clients and how we advise and assist people and business owners with their legal needs.

Our Core Values are Welcoming, Confident, Supportive, Knowledgeable and Dependable and we aim for clients to have a positive experience with Lawson West Solicitors.

Evidence of our great client service can be seen in the reviews and testimonials we regularly receive. We are always pleased to receive great reviews because it means our clients are happy with the service we provide, and it shows that we deliver on our core values, we don’t just talk about them. We really welcome client feedback and hope you enjoy reading some of the latest testimonials throughout this website.

Sejal Patel, Associate Solicitor, Lawson West Solicitors, Leicester ""Sejal Patel always kept me informed and was very helpful. I would recommend yoursleves. Very professional.""

M G, Employment Client, Leicester

Sejal Patel, Solicitor Lawson West Solicitors, Leicester ""Sejal was very compassionate during our initial call, when I was distraught and quickly got back to me that she was willing to take on my case and clearly outlined the terms and conditions. This was very helpful to me. She also helped to put into perspective some of the distressing responses frequently received from the respondent which compounded the impact on my well-being. Thank you Sejal for getting me a positive outcome for my claim… and for all of your help in finally getting to a resolution in this matter.""

V F, Employment Client, Leicester
Search all FAQs