The Law Society’s Conveyancing Quality Scheme (CQS) is a recognised quality standard for residential conveyancing practices. Lawson West Solicitors Limited is an accredited member of the CQS.
Law firms and conveyancing providers up and down the country can apply to the Law Society to seek accreditation. Accreditation means the conveyancing firm has met the quality standards expected by the Law Society for carrying out quality conveyancing work.
A key part of the CQS is the Client Charter – this is a set of standards that the conveyancing firm abides by, these include:
When you contact us to discuss your sale or purchase, we will explain clearly the steps in the process and what you can expect from your solicitor
We will tell you what the costs will be
We will keep you informed of progress in your sale or purchase
We will work in line with the quality standards of the Law Society’s CQS
and to:
treat you fairly
be polite and professional
respond promptly to your enquiries
tell you about any problems as soon as we are aware of them
ask for your feedback on our service.
By selecting a CQS-accredited conveyancer, you can be assured of a quality approach. Lawson West Solicitors has been a member of the CQS scheme for over 12 years. Our Senior Responsible Officer (SRO) is David Heys, Managing Director.