Moving Home

Friendly attitude and not pressuring clients during conveyancing.

We were happy with everything during our conveyancing. Louise Heafield-Smith is very thorough and extremely competent.

Treated as an individual.

Direct contact from start to end so everyone was aware of exactly what point the conveyancing process was at whenever I called. Excellent customer service throughout, made the conveyancing process quick and easy for me.

Your Estate Agency staff were brilliant. Well done Maggie!

Civility and reassurance during my house sale.

Very friendly, upfront and honest.

Louise's presentation of paperwork and her contact while we bought our house.

Louise Heafield-Smith made this conveyancing transaction on time and very professional.

I am writing to thank you for your assistance...I know I gave you very tight exchange schedules and you performed to these dates to the second, and for this I am extremely grateful, this enabled me to purchase both my properties efficiently and professionally.

Personal contact, regular updates, informed and attentive staff, polite, friendly one to one basis. After using Lawson-West solicitors for Court of Protection, I would highly recommend the services offered by the Estate Agency and Conveyancing teams, professionalism at its best.

The entire process was wonderfully fast and hassle-free, with plenty of explanation at every stage of buying a house.

Speed with which conveyancing matters were dealt with.

Louise Heafield-Smith was extremely helpful and professional when I bought my house.

The friendliness and efficiency of the conveyancing staff.

Communication between Estate Agency and Conveyancing departments and myself.

Friendliness of Estate Agency staff.

I was kept informed at all times during my house sale. I was pleased with the prompt and efficient conveyancing service. A special thank you to Maggie and Rita for all the work they have done.

The combination of Estate Agency and conveyancing solicitor under one roof.

Excellent communication and conveyancing service from Rita.

Although all dealings were by phone/email, without exception I was always satisfied and impressed by your professionalism during my conveyancing. Initial contact from me was via email, I was contacted by phone the same day, very impressive. Don't change, your customer relations are excellent!

I got on really well with Maggie and Daniel in the Estate Agency, and I think they do their respective jobs really well.

Very helpful and friendly. Overall I feel we received an excellent conveyancing service all round. Thank you to all.

Care and attention given during our house sale was exceptional. Emails were answered straight away and we were made to feel valued conveyancing customers.

The receptionist very pleasant, helpful and reassuring, nothing was too much trouble. Louise very pleasant, very understanding made things easy to understand during the conveyancing on my house sale and purchase.

The fact that Louise kept us informed every step of the way during the house sale. Given we were dealing over a long distance, Louise kept us up to date by letter and phone.

Courtesy, friendliness and professionalism - a great combination! Keep up the good work! Best wishes to all staff at Lawson-West.

Straightforward, honest and transparent during our house purchase.

Very efficient and concise remortgage service.

Being able to talk to Louise anytime during the sale of my home and not being fobbed off with another person.

Kept informed all the way about the conveyancing on my house purchase.

The professional way the Estate Agency staff are. Thank you for all your help and support. I have been very happy with the estate agency service you have provided during my house sale.

Prompt responses and efficient handling of my conveyancing.

Being able to phone Louise Heafield-Smith on a direct line. I felt this was so reassuring, that I could get in touch with any questions about my house purchase and sale without the hassle of leaving messages and waiting for call backs... I have been so satisfied with the service, both in the estate agency when I considered marketing my house with Lawson-West, and in the conveyancing. I will have no hesitation in recommending Lawson-West to others.

Louise was very helpful and supportive during this stressful time purchasing a house.

Rita Raj was very polite and professional during the sale of my home.

Personal service, nothing too much trouble, being local and having a "double" service available, i.e. estate agents and solicitors under one roof.  We would like to say thank you very much for your prompt and efficient service during our recent house move.  We couldn't fault it, from Daniel's enthusiastic evaluation of the house in the beginning, which helped because we felt optimistic from the word go.  Maggie's unfailing cheerfulness at all times, and Louise's efficiency throughout.  The accompanied viewings ran very well and meant that we were able to carry on with our lives and leave it to the professionals.  One of the biggest benefits, and highly recommended, is that of the two services being under one roof, making communication better all round.  We would recommend your service to anyone, and thank you all again for making a potentially stressful experience such a pleasant one.

Friendly and professional conveyancing.

Having very knowledgeable and attentive conveyancing representatives like Louise who explained everything about our house purchase in great detail.

Always kept in touch. Very good conveyancing service, best ones ever used.

Our working relationship with Rita Raj during our house purchase.

Found working with Rita Raj particularly positive. She was the reason we came back to Lawson-West when the sale of the first property fell through.

Rita made it special for me, easy to talk to and she was always polite and cheerful. Excellent residential conveyancing service all round.

Local residential conveyancing and friendly positive service from Carrie-Ann Randall, which gave us confidence that she was looking after our interest. We will use Lawson-West again.

A friendly and professional conveyancing service. Information about our house purchase was explained well and dealt with efficiently. An excellent firm of solicitors to deal with, thank you very much.

I would like to express my sincere thanks to Andrea Spooner who handled my property sale. She was extremely professional in respect of her dealings with me. Indeed my property developer also commented how rare it was to find someone of her calibre and efficiency. She is a credit to Lawson-West, solicitors, and I would have no doubts about recommending Lawson-West to others.

The personal attention and care over my house purchase received from Carrie-Ann Randall. She was professional and caring and did her very best at all times.

Whenever we had a question or problem with our conveyancing we were dealt with efficiently and with courtesy.

Preya, always reliable and professional during our conveyancing matter.

Conveyancing service has been excellent, very professional, friendly and attentive.

All conveyancing staff really helpful. Having used your conveyancing services previously, and had excellent service, I had no hesitation in using Lawson-West again. I would definitely recommend Lawson-West to others.

Issues were dealt with promptly and very efficiently, providing an excellent conveyancing customer service.

Bhumika made sure my conveyancing went smoothly and kept me informed. Absolutely brilliant.

We always felt confident that the conveyancing staff at Lawson-West, solicitors, were being very thorough and worked hard on our behalf to make sure that our conveyancing was done properly. I visited the office on one occasion when all the staff were friendly and helpful. I watched as I waited and all visitors were dealt with in a way that meant this helpful approach came across well.

I liked it when someone answered the phone and you didn't have to go through any options! Personal conveyancing service with intelligent and knowledgeable conveyancing staff answering the phone. Thank you all for progressing the sale of our property with the least amount of fuss!

We had help with our conveyancing whenever we needed it. Many Thanks.

Thank you for a very efficient and professional conveyancing service, especially for good advice in the current difficult selling climate. We will certainly recommend you to others.

Everyone was really efficient and handled all our conveyancing enquiries promptly and politely. Well done the Wigston Residential Conveyancing team and thank you.

Your conveyancing staff were very helpful and made me always very welcome when I came to Lawson-West's office.

My conveyancing was dealt with very quickly and nothing ever seemed too much trouble.

All conveyancing staff were kind and very efficient and very friendly.

This is the third time that Ms Heafield-Smith, Residential Conveyancing Manager at Wigston, has acted on our behalf and she has always been totally professional and understanding in all of her actions on our behalf and we would have no hesitation in returning to Lawson West and to Louise in future.

We always got fast, efficient conveyancing service.

Courteous attention at all times, pleasant conveyancing staff. Thank you very much.

Conveyancing staff always being there to answer my questions! Thanks we'll come again!