Personal Injury

When I phoned up I was always spoken to in a nice manner and always felt like I was talking to a friend. I would like to say thank you to Victoria Jones and Vickki Ridgway for helping me get through the hard times with their help.

I would like to thank you for all the help you gave me and for taking the stress out of the situation. I would not hesitate in using you again if the need arises or in recommending you to others who may need your services.

Always prompt in replying when getting information and giving updates and timescales as to what happens next. Thank you for everything you have done for me.

Thank you for all your help. Mikhaila Grant was excellent, thank you.

Elizabeth Lawrenson has been amazing towards me, and my claim. Thank you.

Dianne Hocking was excellent, always phoned me back when she said she would. I would like to thank Dianne for all her help and support.

I was made to feel important, Dianne was friendly and nothing was too much trouble. I felt completely at ease. I would definitely recommend you to friends and relatives… Thank You.

I received great service and in my opinion Vickki is very helpful, friendly and a very good lawyer. Big thank you Vickki.

Having Elizabeth Lawrenson acting on my behalf, she is superb and I cannot speak highly enough of her.

I would like to thank all who were involved in my case, thank you. I would like to say to the friendly and easy to talk to Dianne Hocking, thanks for all your hard work.

Being able to contact the right person when needed. Vicky Jones was very good, and seemed to cover everything.

Lawson-West have always been on the ball and seem to care. The best solicitors I have ever used. I will use Lawson-West in the future.

The way I was treated by Vickki Ridgway was very professional. Your company treated my case very well and was always polite and friendly.

Home visit, also kept us informed. Elizabeth dealt with my claim efficiently and professionally.

Dianne was excellent, she was helpful and understanding on our first appointment, and through all our telephone conversations. I would recommend your services to anyone.

We have recommended Lawson-West to other people, and will in future

Excellent service, very personal and always went that extra mile.

As I was unable to get to your offices, a representative came to my house which was appreciated.

It felt very personal and staff are very caring. Brill service, would use again.

The initial appointment and how I was greeted by your reception staff, they were delightful! Thank you very much. I am astounded by the compensation! Sincere thanks to Ms Lawrenson.

I always got a response in a reasonable time to my questions.

Excellent personal service thank you very much.

I would just like to say a big thank you to all who have helped me.

Thank you for the speedy way in which you completed my claim for compensation.

Mikhaila came out to visit me for my first appointment.

Very friendly, and made me feel at ease. The lawyer I had was great as she came to see me at home as I had a knee replacement.

You won our case for us and you kept us up to date with all progress. Thank you for helping us.

I would like to say a big thank you for all your help, without your team it would not have been possible to have won the case, again thank you.

Very happy with overall service provided, excellent communication. Many thanks.

My first appointment was at home on the day I called Lawson-West. Brilliant service….Everyone I have dealt with at Lawson-West has been excellent, always willing to help…It’s now Lawson-West for me and anyone who needs a solicitor.

Was an all-round excellent service from start to end, and happy to have Lawson-West represent me.

Always given full information, very fast at sorting things out, also extremely helpful.

Given a personal touch and support throughout.

The service I have received as a client has been first class and professional.

Respect and kindness when visiting me.

Mikhaila Grant came to my house.

Quick service. Thank you.

Keeping the client updated, friendly and helpful service. I was very pleased and would use Lawson-West services again.

Friendly solicitor, was always able to answer any questions I had.

Customer care and clear and accurate information. Very pleased, thank you.

Was treated in a courteous and professional manner.

Just to say I’ve been impressed with your service and can’t thank you enough for what you’ve done in such a short time. I would not hesitate to recommend you to anyone in the future.

Always let me know how it was going, always informed. Great service and I have already recommended you to a friend.

Excellent service.

Personal service. I cannot fault it, the service was second to none. Thank you very much, especially Mikhaila Grant.

Mikhaila Grant was so nice, she took all the details about my accident at my home, and got a good outcome in the end. Thank you very much for all your help.

I am very happy and grateful for the personal injury service that I have had and have no complaints. Thank you all very much.

Ability to contact Vickki person to person. Very happy with the way my personal injury claim was handled.

No everything was explained to us and was able to make contact fairly easily. Quick and efficient. The overall experience with Lawson-West has been good. We have been happy with the accident compensation claim service we have received.

Availability of help and advice at all stages of my personal injury claim. I required a verified copy of a document. I used Lawson-West as I was comfortable with their services.

Being able to use the direct dial to my solicitor, not having to go through secretaries, etc. Thank you Mark Evans for being so efficient and for all the help, advice and support I was given during my accident claim. I wouldn't hesitate in using you again!

I have been more than satisfied with the way my accident claim was handled, and the service I received. Thank you.

I only dealt with my accident claim over the phone and by letter so I did not visit the offices. I was very impressed with the service I received.

Simplicity, no hassle and very convenient accident claim service.

Going out of your way to help get a positive outcome on my accident compensation claim. Very pleased.

Pleased with the outcome of my accident claim and personal service, more personable than a larger company.

Always returned calls promptly, very helpful and pleasant during my accident claim. Would recommend.

Prompt replies to emails and questions, and being kept fully up to date with developments during my accident claim. I was recommended to Lawson-West solicitors by a relative and live in Herefordshire. This however did not pose any problems as all communication was carried out by telephone, post and email, so no extra travel was required. I was impressed with excellent communication and a quick and professional service.

Whenever I called your office, I was dealt with fast and efficiently. I never had to wait too long for feedback about my accident claim.

Whenever I rang, you always had time to speak and explain things about my accident claim, and if Sarah was not available she always rang back.

I was impressed with the speed at which you decided that you would take my accident claim on, that took a lot of anxiety from me straight away. I am staggered to think that from your letter dated 15th January 2010, which stated you would take on my accident claim, to this date 22 February 2010, on which I have accepted an offer of injury compensation, has only been 27 working days, fantastic! People I have spoken to have all been impressed by your service and I have no doubt they will use Lawson-West solicitors in the future. Was impressed also by the information packs sent to me.

Vickki has been excellent throughtout the accident claim process. Informative, supportive and reliable.

My accident claim was conducted in such a caring and friendly manner. We did appreciate the home visits when it was necessary and take this opportunity of thanking you for your assistance.

Home visit and always spoke to my solicitor not a secretary about my accident claim, which was good.

The understanding of my feelings and the effect on me. They explained things very clearly and I am pleased they took my injury claim on.

I would also like to say how pleased I was with how my accident claim was dealt with in a very understanding manner. Thank you Mark for all you've done.

I was constantly kept informed during my accident claim, it was easy to contact you if I had any queries or questions. The service you gave was fantastic and to thank you very much.

Thank you for all your help during my accident claim and I have and will recommend you.

Service was excellent and up to date. Promptness, clarify and politeness. Special thanks to Claire and Victoria Jones who constantly emailed and updated me about the status of my accident claim.

Vickki Ridgway, she was one amazing and special person during my accident claim. She is extremely exceptional.

Fantastic legal service, would always recommend Lawson-West. Personal service, letters hand delivered and always informed of progress during my accident compensation claim. Thank you for a good service, looking to purchase my own property in the future, will come and see you.

Letters that just kept you in touch during my accident compensation claim. Very helpful and very nice people at Lawson-West.

Your care and attention throughout my accident compensation claim has been excellent. Thank you.

Always there to help and let me know on feedback during my accident claim.

That you kept in touch every step of the way during my accident claim. I'm just really pleased that it's finally settled and I have got a bit of money which will really help us out.

Personal interest in outcome of my personal injury claim. Excellent accident claim service.

Gone into office without an appointment and seen right away and everyone so polite.

Yes, I found you very helpful and you gave good legal advice. You provided an excellent accident claim service which achieved a satisfactory result. Thank you.

That you kept me informed during my accident claim and helped me very much. I was seen at home.

Home visit. The accident claim service Vickki gave me was very professional and thorough. I was kept informed and was satisfied with everything that was explained.

Friendly legal staff, very quick and always kept me informed of what was happening with my accident claim.

I am writing to thank you for all your hard work in negotiating my injury claim after my traffic accident. I really appreciate all that you did for me.

I am extremely pleased with how Mark handled my accident compensation claim.

Yes, you did everything for us, taking the worry out of it. Good, no hassle accident compensation claims service.

Prompt friendly legal service. Thank you for your fast efficent service over my accident compensation claim.

Yes, kept in touch all the time regarding my accident claim. Lawson-West are the best.

Totally professional. Just a note to thank you for your professionalism in dealing with my accident claim.

Always made time to talk. Thank you Mark Evans for everything you have done for me during my accident compensation claim. Very understanding and polite in which has been a very hard time for me. Thanks again.

I would like to thank you for sorting out my accident claim for compensation. Your assistance has been very much appreciated.

I've never claimed accident compensation before but I am extremely happy with the professional and consistent approach Mark had with my case. The way I was seen at home and always kept updated!Mark was really professional and helpful.

Speed and efficiency.  Excellent accident claims service and all round very polite and caring.

We were offered at home service straight away, and because of the pain I was in at the time I was so happy with the accident claim service you gave to me and my family. Thank you.

The initial home visit was very much appreciated. Mrs Vicky Jones was friendly and efficient. I am pleased with the service of all staff involved in my accident claim.

It was quick accident compensation claim service and I didn't expect it to be quicker than it was. Overall the injury claim service was excellent.

Didn't need to travel to an office. Everything about my accident claim was dealt with well by Lawson-West solicitors.

Home visit. I would like to take this opportunity to thank all at Lawson-West solicitors who have worked on my accident compensation claim, but especially Vickki, the service and attention to detail has been second to none.

Very approachable and friendly staff from the outset. Solicitors during my accident compensation claim were very friendly and helpful and put you at ease at the actual court hearing.

Home visit. I would like to take this opportunity to thank all at Lawson-West solicitors who have worked on my accident claim, but especially Vickki, the legal service and attention to detail has been second to none, once again my thanks.

Vickki answered any queries I had, always answering my messages quickly and explaining comments/reports received from outside agencies during my accident claim. Prompt injury compensation service. Thanks go to Vickki for the support and legal advice given to myself.

Having a home visit as the office was too far for me to visit and because of my injury. You made me feel that I was the only one you were dealing with.

I would like to say thank you once again for the way you dealt with my injury claim. I found your accident claim service excellent in every way from start to finish, and would certainly recommend Lawson-West to anyone looking for good legal advice or service.

Quick response to any correspondence about my accident claim.

Very clear accident injury claim information and simple to understand. Thank you very much.

The people I was dealing with during my accident claims. Excellent legal service and totally made aware of all stages throughout my accident claims [public liability and car accident]. Nothing to fault with you at all.

The efficiency and politeness. I would just like to thank you for keeping me up to date on all concerns and information about my accident compensation claim.

My personal injury solicitor visited me at home, I find it difficult accessing outdoors.

Friendly accident compensation claim service. It's like talking to one of your friends you have known for years. Thanks Claire.

Personal contact and good legal service throughout my accident claim.

I was pleasantly surprised at finding a legal firm that seems to put customers first. Over the past couple of years, I have been using you and my personal circumstances have made things very difficult. But you always have not let this affect the level of legal service I have been getting. Thank you very much for making a very difficult and stressful matter, my accident claim, easy to deal with and stress free.

Home visit and high quality of accident claim service. I was kept well informed. I just wanted to thank you all for the help you have given me in going through this accident claim, you've spelt it all out clearly and made it very easy to understand. You have also kept me well informed during each step of the accident claim and I'd like to take this opportunity to thank you for that also. I would not hesitate to recommend Lawson-West solicitors to any friend of mine should they have need of legal services.

Always being kept up to date. Thanks for acting in my accident compensation claim on my behalf. Thanks for my settlement which was above my expectations and done and dusted in super quick time, when I expected my injury claim to drag on.

Vickki Ridgway's sensitivity and communication throughout our clinical negligence claim.

The accident compensation claim service I received was always good. I was impressed with all the effort and the injury claim service at all times.

The pleasant and professional way Claire McGlynn conducted herself throughout my accident compensation claim. I would like to say a big thank you to Claire McGlynn for a good result.

Everything regarding my accident injury compensation claim was excellent, including communication.

Very good and stress free accident injury claim service from my solicitor.

You always kept me informed as to what was going on during my accident injury compensation claim. Thank you for your help and legal advice, and if I need any legal advice I will contact you.

I liked how I was visited at home at the start of my accident injury compensation claim.

I would like to thank you for keeping me up to date with every step you have taken during my personal injury claim.

Excellent accident injury compensation service from solicitor Mark Evans.

A very smooth accident injury compensation service from the first call to receiving compensation.

Personal accident injury compensation service, always honest and courteous.

Very friendly injury compensation claim service, never made to feel a nuisance if I phoned. I would just like to thank my personal injury solicitor for taking up my case and getting me my accident compensation.

Mark, my solicitor, always phoned me which I found was always welcome. I appreciated this very much. I also found him very easy to get on with. Very good accident injury compensation claim service.

Good level of contact with my personal injury lawyer, no jargon, honest open accident compensation service.

I was treated in a professional way by my solicitor, with prompt attention at all times. Questions about my accident claim were always answered, never felt uneasy at any time to contact you. Excellent personal injury service at all times, cannot thank you enough.

Excellent, courteous and polite to us at all times. Pleased with the outcome of our accident injury compensation claim.

Dealt with the same personal injury solicitor all the way through and kept me informed all the time. I found Elizabeth Lawrenson, my solicitor, very helpful, explained things to me I did not understand. Nothing about my accident injury compensation claim was too much trouble.

Keeping me informed as to what was going on with my accident injury compensation claim at all times. Thank you so much for everything.

Excellent communication about my accident claim. Brilliant service, thank you so much!

Very quick and helpful accident claim service from my personal injury solicitor. Thank you for helping me and directing me to physiotherapy for my injury incurred.

Excellent communication about my accident claim. Brilliant service, thank you so much!

Having a personal injury solicitor out the same day I rang to see me at home, which was good.

The customer services that you offered when you visited me at home. Excellent communication - letters regards my accident injury compensation claim.

A quick response to every email, letter and phone message. Elizabeth Lawrenson is a fantastic personal injury solicitor and an asset to Lawson-West!

Keeping me up to date with proceedings on my accident injury compensation claim either by letter and/or telephone. The personal injury solicitor dealing with my case was friendly, polite courteous and kept me up to the minute with proceedings. The personal injury solicitors were very professional at all times. Thank you.

I didn't have to contact you for information on my accident injury compensation claim, I was kept up to date either by phone or letter. I can honestly say I have never had such good service. I didn't need to worry about a thing as I knew Vickki, my lawyer, was sorting it, she gave me great confidence in Lawson-West.

Thoroughly recommend your accident injury compensation claim services. Mikhaila Grant is a credit to Lawson-West, very professional, helpful and courteous at all times. Thank you very much.

Accident injury compensation claim service was to a very high standard. Being able to speak to someone whenever needed. Many thanks for everything done so efficiently.