Testimonials

Palbir did an excellent job of reviewing a royalty agreement for me. She listened and understood what I was hoping to achieve out of the agreement.

The review was thorough and diligent - she clarified and explained all the clauses and legal terms that were unclear to me, and highlighted important gaps in the agreement that needed to be raised with the other party. I was very satisfied with the work that Palbir did for me.

Hussain Mulla, HMC Med Limited, Lancashire, September 2016

You kept in regular contact and were considerate of my needs. Thank you for your help Geraldine, it was much appreciated.

Ms M, Birstall, Leicestershire, April 2017
Good advice which made me feel very positive. Thank you so much for the help.
 
Mrs C, Market Harborough, Leicestershire, April 2017
Many thanks for the excellent work you did regarding this matter.
 
Mr C, Sibbertoft, Leicestershire, February 2017
I was really confident with my Solicitor. James is patient and understanding – great guy.
 
Miss I, Gilmorton, Leicestershire, January 2017
Alistair is a credit to his profession and an excellent representative of your firm.
 
Ms K, Mickleover, Derbyshire, January 2017
Prompt service and excellent communication.
 
Mr J, Kibworth, Leicestershire, October 2016
I found James Haworth efficient, very polite & courteous throughout my ordeal.
 
Ms B, Kibworth, Leicestershire, October 2016
James, I would like to sincerely thank you for representing me for my divorce. After speaking to other solicitors prior to meeting you, I can easily say that you were the most professional out of all of them and told me everything that I needed to know to guide me through the process. For me, divorce was always going to be stressful as I was previously unaware of the challenges that I may or may not face throughout the process. You alleviated a lot of my fears and if I had not met you, I would have probably continued to avoid divorce and bury my head in the sand for a few more years.
 
Mr C, Glenfield, Leicester, October 2016
Rina Mistry was a great support throughout the process of my divorce.
 
Ms B, Kettering, Northamptonshire, July 2016
I was treated as a person. Given how much work and clients you have I thought this was impressive.
 
Mr H, Wigston, Leicester , July 2016
All of the staff I had dealings with were friendly, approachable and professional and on several occasions went out of their way to get information for me. Alistair’s advice and reassurance during this lengthy process was very much appreciated.
 
Ms J, Market Harborough, Leicestershire , July 2016
Sarah was really good in dealing with my divorce.
 
Ms T, Glenfield, Leicester , June 2016
Keeping me abreast of information.
 
Mr B, Fleckney, Leicester , June 2016
Sarah Townsend and her consideration in regards to my situation and sympathising with me.
 
Mrs P , Leicester, Leicestershire, June 2016
Personal contact and support from James Haworth. Very appreciative of all of the help, advice and efficient service at all times.
 
Mr M, Broughton Astley, Leicestershire , March 2016
Good communication between Sarah and I. Thank you for the assistance during this time.
 
Ms J, Leicester, Leicestershire , February 2016
The solicitor presented everything clearly and precisely.
 
Ms C, Skeffington, Leicestershire, February 2016
I would like to say thank you to Alistair Dobson for his help to make all the ‘jargon’ clear. Alistair made a stressful situation very manageable and easy to understand. I was very happy with the service I received from Alistair and Lawson-West.
 
Ms H, Leicester, Leicestershire , February 2016
Thank you for being so clear about costs and receiving bills every month explaining each cost. This prevented major stress as previously happened with another company prior to using Lawson-West. Thank you Geraldine.
 
Ms K, Leicestershire , January 2016
Thank you in my difficult time.
 
Mrs P-C, Oadby, Leicestershire , January 2016

Alistair's efficiency and friendliness throughout my divorce. I would definitely recommend working with this capable, dependable solicitor.

Mrs S, Broughton Astley, Leicestershire

Very informative, always kept up to date. Thanks Elizabeth for representing me.

Ms R,Leicester, Leicestershire, May 2017

Understanding and empathy when in a difficult situation.

Ms G, Wigston, Leicestershire, May 2017
Mikhaila was very helpful and professional at all times.
Ms G, Wigston, Leicestershire, May 2017

Very good advice and timing. My solicitor is an honest person, she knows how to do her job very well. She is friendly, punctual and very good. The service was really good, thank you.

Mr A,Leicester, Leicestershire, May 2017
Very good, thanks for your service.
Mr G, Leicester, Leicestershire, April 2017
I was always kept up to date. Thanks for the care shown by your team.
Mr D, Glen Parva, Leicestershire, April 2017
Very informative and thorough conversation regarding my case.
Mr R, Thurnby, Leicestershire, April 2017
Professional, caring people. Thank you for all of your hard work.
Mrs G, Asfordby, Leicestershire, April 2017
Mikhaila was very helpful.
Mrs B, Melton Mowbray, Leicestershire, January 2017
Thank you for making the experience effortless for me.
Mr G, Leicester, Leicestershire, January 2017
I am very satisfied with the help provided, thank you.
Mr M, Leicester, Leicestershire, January 2017

It was good to use someone local who had time to speak to me. Meeting face to face was important to me too.

Mr W, Cosby, Leicestershire, January 2017
EXCELLENT SERVICE.
Mr U , Leicester, Leicestershire, October 2016
Mikhaila Grant was sympathetic to my case.
Ms T, Groby, Leicestershire, October 2016
I am very pleased, thank you. You’re very nice people.
Mrs M , Sileby, Loughborough , April 2016
Excellent service. I received updates all the way through the process until settlement. Thank you for your hard work.
Mr A , Great Glen, Leicester , April 2016
I received prompt responses.
Mr E , Leicester, Leicestershire , April 2016
Good communication with my solicitor.
Mr K, Beaumont Leys, Leicester, March 2016
First class service, time and again from the whole firm. I have used your firm, as well as many friends and relatives and they all agree, you are brilliant!
Mr V, Northfields, Leicester , March 2016
Very efficient, thank you.
Ms J, Stocking Farm, Leicester , March 2016
Your professionalism and attention to detail made the process of my claim go as smoothly as possible.
Mr A, Leicester, Leicestershire , March 2016
It was such a pleasure working with Mikhaila Grant; she came across in a very competent, confident and professional manner and certainly stayed ahead of the game during my claim.
Mr P, Leicester, Leicestershire, March 2016

Vickki always rang me back and she was very helpful, always. Thank you Vickki.

Ms P, Desford, Leiestershire , February 2016
Very professional. Excellent and good understanding of clients.
Ms A, Melton Mowbry, Leicestershire, February 2016
Dedication to clients makes the service special.
Miss O, Earl Shilton, Leicester, February 2016
Elizabeth Lawrenson has continued to inform me of updates at regular intervals throughout a difficult four years. I found the service excellent.
Mr E, Leicester, Leicestershire, February 2016
Thank you very much for the personal service.
Ms M, Wigston, Leicestershire , February 2016
Very kind and lovely people. I’d like to say Thank You for making this claim so very easy and painless.
Ms W , Leicester, Leicestershire, February 2016
Very good service overall.
Miss M, Leicestershire, January 2016
Kept in touch throughout this process and listened to my views.
Mrs W, Lutterworth, Leicestershire, January 2016

Always excellent service. Louise Heafield-Smith was excellent with everything.

Mr & Mrs B, Broughton-Astley, Leicestershire. , May 2017

I admit to being very dubious of no win no fee in general but in this case it was exactly as it said on the tin. The staff were very friendly and helpful. Thank you.

Mr A, Colchester, Essex

I am very grateful to you and Lawson-West for all your work and for supporting me. You have been very kind to me, and that has made this horrible episode just a bit more bearable.

Mrs S, Rothley, Leicestershire, April 2017
From the first time you contacted me, your experience and knowledge gave me the confidence and resolve to carry out the grievance against my former employer. I had not had any experience of this type of situation, so I needed someone like you to guide me through the process. I am grateful for the way in which you dealt with the issues that arose resulting in a successful outcome.
Mr N, Syston, Leicestershire, April 2017
Making me feel reassured.
Mr W, Melton Mowbray, Leicestershire, April 2017
My sincere compliments for a highly professional and honest service. Thank you very much.
Mr W, Shepshed, Leicestershire, April 2017
From day one I felt I was being helped by a friend, which made everything seem a lot easier. Many thanks to Carrie-Ann.
Mr M, Melton Mowbray, Leicestershire, February 2017
Very happy with Lawson-West, you are caring and understanding.
Mrs H, Leicester, Leicestershire, February 2017
Your patience when I didn’t understand some aspects and was a bit stressed out – thank you.
Mrs T, Yorkshire, January 2017
You were fantastic and answered my questions without using legal jargon.
Mrs C, Leicester, Leicestershire, January 2017
Thanks for believing in me. You have a fantastic team who know their stuff. Although I hope I don’t have another employment law issue, should the occasion arise, I wouldn’t hesitate to contact you again.
Mr O, Leicester, Leicestershire, January 2017
You handled our case with understanding and compassion given the circumstances. We could not have asked for any more from you and know that you did all you could to get us an acceptable resolution during a very stressful time of our life. Thank you so much for everything.
Mr C, Leicester, Leicestershire, January 2017
Alex was an outstanding and attentive lawyer.
Miss P, Leicester, Leicestershire, January 2017
I would definitely recommend Lawson West to other people and in particular Alex and Vaishali as I was fully happy with the service they provided. I appreciated your prompt and speedy replies. When you are stressed about a case that is pending, a speedy reply from your solicitor does really help and I have received that throughout my case specifically from Alex. You have been really helpful from day one.
Miss J, Leicester, Leicestershire, December 2016
Everyone was helpful and friendly and accommodating for location. Thank you for helping me and giving me the right advice.
Mrs. C, Wigston Fields, Leicestershire, November 2016
Good customer service, I felt that my needs were always considered and met. A truly great service, who I would recommend to anyone thinking about making a claim.
Mr T, Oadby, Leicestershire, November 2016
Carrie-Ann’s work ethic.
Mr H, Lutterworth, Leicestershire,October 2016
Your patience, understanding and empathy.
Mr R, Narborough, Leicestershire , October 2016
The service was great.
Miss H, Hertfordshire, October 2016
Excellent service throughout.
Mr M, Leicester, Leicestershire, October 2016
Brilliant service.
Mr F, Hathern, Leicestershire, July 2016
Always made me feel at ease.
Ms O, Kibworth Harcourt, Leicestershire, July 2016
Good communication.
Mr T, Coaville, Leicestershire, July 2016
Thank you for a hassle free service, you were very good to deal with. Alex and Vaishali were very good and thorough – great outcome!!
Mr T, Hampshire , June 2016
Your speed and excellent communication stand out.
Miss R, Morecome, Lancashire, June 2016
A big thank you to the solicitor who was tirelessly supportive and professional.
Mrs N, Quorn, Loughborough , June 2016

Attention to detail.

Miss W, Naseby, Northamptonshire , June 2016
A good service.
Mrs H, Leicester, Leicestershire, June 2016
Ashley stood out, an asset to Lawson-West.
Mrs C, Wigston, Leicester , April 2016
Easy to deal with and was kept fully informed of the process.
Mr M, Lutterworth, Leicestershire , April 2016
Sarah has handled an access issue for us and I have to say she's been amazing ...she's professional, polite and really is great at her job. She has looked out for our interests while ensuring the whole case was fair and ran without hiccup. A real credit to your company and we will be recommending your company.
Mr C and Ms D, Ratby, Leicestershire, January 2016
Phoebe explained everything to me clearly. Excellent, professional and great service.
Mrs A, Thurmaston, Leicestershire, May 2017
Very friendly.
Mrs K, Leicester, Leicestershire, May 2017
Very friendly staff.
Mr & Mrs B, Wigston, Leicestershire, May 2017
The personal touch.
Mr & Mrs H, Knighton, Leicestershire, May 2017
Face to face service and at times that suited us.
Mr & Mrs P, Wigston, Leicestershire., May 2017
Friendly staff, I’m a very satisfied client.
Mr & Mrs D, Luton, Bedfordshire, May 2017
Our phone query to Market Harborough was answered efficiently.
Mr & Mrs S, Wigston, Leicestershire, May 2017
There was great sensitivity to my feelings in the process.
Mrs M, Glenfield, Leicestershire, May 2017
To be able to see you on a Saturday which was critical.
Mr H, Leicester, Leicestershire, May 2017
Friendly, efficient and knowledgeable service.
Mr & Mrs S, Houghton on the Hill, Leicestershire, April 2017
We were taken vary carefully through the procedure and all details were explained clearly.
Mr & Mrs D, Wigston, Leicestershire, April 2017
Your very pleasant and polite approach.
Mr S, Thurnby, Leicestershire, April 2017
I was updated when needed and I felt comfortable to ask questions.
Mrs W, Leicester, Leicestershire, April 2017
I found Phoebe very easy to talk to. Thank you.
Mrs P, Fleckney, Leicestershire, April 2017
The helpfulness of Phoebe Tranter. Thanks for the help and advice we received.
Mr & Mrs G, Blaby, Leicestershire, April 2017
Phoebe’s friendliness.
Mrs S, Rothwell, Leicestershire, April 2017
Always available to answer my questions.
Mrs L, Leicester, Leicestershire, April 2017