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We are committed to providing high quality legal services and client care to all our clients. Whether we are managing to do this or could do better, we need to know. Help us improve by raising any concerns you have, or indeed let us know if we've done a great job! Send your feedback to mail@lawson-west.co.uk.

If you have raised a concern which you don't feel has been fully addressed, you can make a formal complaint. Formal complaints must be provided in writing in accordance with our Complaints Procedure, which can be downloaded here.  Hard copies can also be requested from any of our offices.