Divorce or separation – do you just want it over and done with?

Lawson-West Senior Partner and Family Law Solicitor Janet Hopkins often encounters people going through divorce or separation who understandably want to ‘get it all over’ as fast and painlessly as possible. We understand that this is not a situation you ever wanted to experience and you want to get through it without any delay. At Lawson-West, we work to the principles of a strict Client Charter and offer our clients a guarantee that they will receive a superior – and timely - service. The Lawson-West Client Charter states that we will: • Reply to your letters within 2 working days • Return your phone calls within the same working day • See you promptly for appointments, and if for any reason we keep you waiting for an arranged appointment for more than 10 minutes we’ll pay you £10. • Update you as to progress every month, unless we have advised sooner • Represent your interests with determination and enthusiasm • Keep your business strictly confidential • Carefully consider all your comments about our service. Your suggestions can help us improve the service we give all our clients • Only use plain English and take time to explain legal issues • Arrange appointments at times convenient for our clients. Above all, we’ll be understanding and approachable – we’ll treat you as an individual not a legal problem, and will support you through your divorce or separation so you are free to move on as quickly as possible. If you’d like to discuss any aspect of divorce or separation, please contact Janet Hopkins on 01858 445 480 today.